FAQs

We recommend booking ahead on WhatsApp so we can set aside enough chair time for you. Walk-ins are handled where the schedule allows, and emergency toothache is prioritised.

Both clinics run the same standards and share your digital records, so choose whichever is closer. Kota Laksamana is in Malacca City, and Taman Lagenda is in Peringgit, opposite Aeon Bandaraya Melaka.

A first visit is usually an examination and a conversation. We look, we explain what we see, and we agree on a plan with you before any treatment starts. Nothing is done on the day without your consent.

Yes. We run one digital patient record across both Kota Laksamana and Taman Lagenda, so you can be seen at either clinic.

Our team serves the Melaka community and speaks English, Malay and Chinese. Tell us your preference when you message and we will match you with the right person.

Message us on WhatsApp and tell us it is an emergency. We prioritise pain. If the clinic nearest you is full, we will tell you honestly and try the other branch.

Yes. Family dentistry is one of our four lines of care, and that includes a child's first dental visit, check-ups and preventive care.

For most people a check-up and cleaning every six months is enough to catch problems while they are small. If you have gum disease, braces or a history of decay, we may suggest coming more often.

It depends on your bone, your gum health and whether other work is needed first. We will map out the stages and the expected timeline for your specific case at the assessment.

That depends on how much movement your teeth need and how your bite closes. We assess first, then explain the trade-offs of each option honestly, including the ones that count against the more expensive choice.

Professional whitening carried out after a dental examination is generally well tolerated. We check for decay, cracks and gum problems first, because whitening over an untreated problem is what causes trouble.

Yes. We explain what is needed, what it involves and what it costs before treatment begins. You decide from there.